Cancellation requests are accepted before the product is shipped. Customers can be place the request by sending a mail to contact@jashanbyjasmine.com or call/whatsapp us at 8123907626. In case of prepaid orders, the refund amount will be credited back to the account within 10 days.

We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong / damaged/ partial product please raise a replacement / return request email to contact@jashanbyjasmine.com

For any other query write to our customer care at support@abhishti.com or call/whatsapp us at 8123907626

Note:-

We need an unboxing video to claim a return for a damaged /wrong/ missing product.

Returns for damaged/wrong/ missing products that do not include an unboxing video will not be accepted.

Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the new order confirmation.