If you need to cancel your order ,please send us an email at contact@jashanbyjasmine.com within 6 hours of placing the order from Monday to Saturday between 10 AM- 7 PM.

Please be advised that some of the orders are shipped almost immediately and it may not always be possible to cancel.

Any amount paid will be credited into the same payment mode using which the payment was made.

PLEASE NOTE:

For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank.

Banks will send an SMS to customers for credit amount of more than INR. 5000 only. In case your refund is less than INR. 5000, please check your bank account or credit card statement for confirmation.

In case of refunds, we will only refund the product price. Delivery and handling charges will not be refunded.